Getting Started
Taking the first step:
Beginning therapy can feel like a big decision, and we're here to make the process as simple as possible. Whether you're seeking support for yourself, your child, or your family, we'll guide you through each step.
Step 1: Check Your Insurance Benefits
Although Turning Tides Wellness is an out-of-network practice, many insurance plans offer out-of-network mental health benefits that may reimburse a portion of your therapy costs.
Use our secure insurance benefits checker to see if your plan includes out-of-network coverage.
Step 2: Schedule a consult
We offer a complimentary 15-minute phone consultation to:
Learn about your concerns
Answer your questions
Discuss your goals
Help determine whether we're a good fit
If we believe another provider would better meet your needs, we're happy to provide referrals.
Step 3: Complete your intake forms
Once your appointment is scheduled, you'll receive access to our secure client portal where you can:
Complete intake paperwork
Review practice policies
Sign consent forms
Manage appointments
Access invoices and documents
Using Out-of-Network Benefits.
Although we do not participate directly with insurance companies, many clients receive reimbursement through their out-of-network benefits.
After each session, we provide a Superbill—an itemized receipt that includes the information your insurance company typically requires for reimbursement.
Depending on your specific plan, your insurance company may reimburse a portion of your therapy fees.
Because every insurance plan is different, we encourage you to verify your out-of-network mental health benefits before beginning services.
Questions to Ask Your Insurance Company
You may wish to ask:
Do I have out-of-network mental health benefits?
What is my deductible?
Has my deductible been met?
What percentage will be reimbursed?
Is there a limit to the number of sessions covered?
Do I need preauthorization?
How do I submit a superbill for reimbursement?
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